1. How do I buy an e-gift card?
* Sending the e-gift card to yourself
Choose your preferred value and add the e-gift card to your basket. It will be sent to your email address, ready for you to forward or print and give to the recipient when you choose.
* Sending the e-gift card directly to the recipient
Choose your preferred value and select “I want to send this as a gift”. You can then add a personal message, enter the recipient’s email address and choose a delivery date (optional), making it easy to arrange a thoughtful gift for any occasion.
2. Can I send the e-gift card to myself?
Yes. You can have the e-gift card sent to your own inbox if you would prefer to give it to the recipient personally.
3. Where can the e-gift card be used?
The e-gift card can be used to purchase products from The British Emporium online store as can also be used in our Bakewell shop.
4. How long is the e-gift card valid for?
E-gift card is valid for 12 months from the date of purchase.
5. I have not received my e-gift card. What should I do?
Please check your junk or spam folder first. If you still cannot find your e-gift card, contact The British Emporium customer service team and they will be happy to help.
6. Can I use an e-gift card more than once?
Yes. If the full value is not used in one purchase, the remaining balance can be used towards a future purchase.
7. Can I use an e-gift card with another payment method?
Yes. If your purchase is greater than the remaining gift card balance, you can pay the difference using another available payment method.
8. Can I return or exchange an e-gift card?
E-gift cards cannot be returned or exchanged. Please see the full Gift Cards Terms & Conditions for details.
